ABSA Pretoria North client confidentiality bridge

Worst service ever and negligence with confidential customer accounts. A banker authorized a stop on our account by instruction of people who claim to have powers on the account and yet they are not signatories without even verifying their credentials nogal without a court order instructing such. I have never in the life of banking seen such malicious and negligent action of bank allowing people who are not signatories gain access to accounts in a banking sector. ABSA bridged all banking regulations of client confidentiality , POPI,FICA. Dont think your monies are safe with ABSA and we requested that they close this account immediately as we have lost trust in security of clients and they still do not respond to our correspondence. This is ABSA in Pretoria North branch and banker is Lucia even regional manager ignored our correspondence such unprofessional conduct displayed. Only signatories who are able to produce ID have aright on their account no one else should gain access.