AC
Alicia C

1 reviews | Active since Feb 2018

18 May 2018, 10:25

Absa Premium banking not so premium

Opened a premium banking account 4 months ago and since day 1 I have had NOTHING but trouble with this card. In a total of 4 months I have managed to use my card twice! After spending 34minutes on the phone with ‘premium banking’ I was told they can’t help me I need to go into the bank.

I am closing my account tomorrow!

0
Replies (1)
Absa
Absa's reply18 May 2018, 13:42
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please can you advised what is the reason that the card is not working, cant you withdraw funds, can you not do pos purchases, please forward the information via private message.

Regards

Claudette