1 reviews | Active since May 2016

06 Jan 2017, 07:58

ABSA Preferred suppliers LEAVE US ALL AT RISK!

<p>My sliding door glass shattered on the 05/01/2017.</p> <p>I called ABSA at 09h39, and reported that my sliding door glass was shattered and needed to be replaced urgently.</p> <p>I received a call from their so called suppliers saying that they had no glass available?</p> <p>I immediately called ABSA and requested that they send someone else out urgently!</p> <p>PG Glass was then appointed to do the replacement and did not even bother to contact me!</p> <p>No one arrived and we had to sleep without the protection of a door. They did not even give us an option of getting our own supplier as I would not have let this happen! They have put all of us at home in a very dangerous situation!</p> <p>I will never again trust ABSA’S preferred suppliers! I am a consumer, pay for the policy and have a right of choice and the right to protect myself!</p> <p>I am insured and in future will make sure that I get it done and never trust ABSA to do it again!</p>

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Replies (1)
Absa
Absa's reply09 Jan 2017, 08:21
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd