IA
Ian A
1 reviews | Active since Jul 2019
25 May 2025, 12:43
ABSA: POOR TRANSACTION NOTIFICATIONS
What is going on with ABSA's notifications, sms and in APP, what is listed at the bank (face to face) is not what is happening at all. No in APP notifications for current account, on/off sms for credit account, yet settings done by bank consultant is for in APP notifications for both accounts
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Absa's replyOfficial
26 May 2025, 09:35Dear Ian, Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply26 May 2025, 09:35
Official
Dear Ian, Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsGodfrey NdouCustomer Value Management
Best regards,