ABSA POOR SEVICE AND DISLOYAL BANK

ABSA POOR SEVICE AND DISLOYAL BANK. On the 4th at 09:28:05 we deposited R6, 500 to a catering company account but the transaction was unsuccessful, the ATM printed a slip that an error occurred but the money didn't come out. We then went inside the bank and was assisted by Lerato Sidlai who sent an email about the issue to [Email Removed] printed an email to us and told us that it will reflect after 48 Hours. Since Tuesday we've been going to the branch and they keep on telling us to check the following day, but the money is not there. Today we spoke to Pearl who called, and advised that we should check tomorrow again it should be there. We also called the Complaints Department and spoke to Tumiso who said he will call Pearl to investigate and return our call but never did. Seems like making empty Promises is a norm at ABSA. Tomorrow the catering company needs to decorate for the Graduation on Friday and the money is delaying. This is FRUSTRATING ABSA's Service is very POOR and they keep on telling clients FALSE INFORMATION. REALLY IRRITATED AND ANNOYED, BAD BANK )-: