Absa poor services charging customers and refusing to cancel their account till they even if they can't afford or change there mind regardless of the reasons

Upgrade to a smarter Gmail Secure, fast & organized email Open Your Absa Application O Online Applications [image: ABSA Logo] Hi MICHEAL PAUL, Congratulations! Your new account has been activated. Your Gold Value Bundle Account is now open Product Monthl... M Micheal frazenburg Please cancel this. M Micheal frazenburg to Absa, Banking, communications2, +1 0 minutes agoDetails Hi

After many attempts and keep having to ask Absa bank to cancel this cheque account they have refused to and continue to charge me for it and continue to add bank fees I block the card reported several times and yet they keep ingore the request and end up getting a constant to phone me from the branch in vangate

I have managed to since cancel my savings account over the phone by speaking with a agent and now they refusing to cancel the unwanted cheque account and seem to ne happy with charginge for services I have not use '' please check for usage in the last 40 days or more.

I would like to request a copy of the call recordings for which I spoken with you from June to august whereby u have called me on *** and managed to cancel my account over the phone and for the call recordings to also be listened to and investigate as to why you could cancel the savings but not the cheque account over the phone. Why do u continue charging customers for services monthly where u can see no income or no payments made to maintain the account even after receiving multiple notices of a request to cancel

I have now also post this via hello Peter the services is poor and awfull

The ***** on the first cheque account open was never ever resolved till today This is not acceptable coming from a bank like yourself

You do not care about your customers well been at all and financial situation.

***

Regards