Absa Poor Service Ridiculous

I have been an Absa client for 20 years...In this time of COVID 19 I was offered the payment relief plan for 3 months however they have caused me more stress and distress than ANYTHING else. They debit my bank account when ever they feel like...Send late notifications via sms of money going into my bank account. As soon as there is any money available in my bank account they debit any date without my conscent. I have spoken to so many call centre agents in the past 2 months and they just keep messing up. I spend more money for phone calls and emails regarding this pathetic service. They don't respond to emails nor reverse unpaid debit orders due to their messup as if their bank charges aren't high enough. I receive my salary on the last day of the month but they seem to debut money when ever they choose to and this is ***** especially when i have the payment holiday setup. This is not the first or second time this has happened. I used to think Absa was the BEST bank...Iwould actually like to close this account I am so upset and frustrated.