ABSA poor service on missing payments services

<p>Ever since early September 2016 I have been contacting Absa to recover the payment that I have done online as it the recepient closed his account. I have been contacting them every week of september on their missing payments email that thier consultants gave me. I was even adviced to forward my email conversation to their dispute email but two weeks passed, still no response. I tried to call the Magtapes as they adviced but still no possitive response. This is really depressig I am wondering how many people have to suffer as a result of this trrible treatment. Absa should really leaern how to respect their clients and they shouold take the concerns of their clients serious because currently I as a client feel disregarded. </p>