Absa poor service ***** department

I would like someone to please assist me with my dispute case. I am really upset and keep asking keep phoning keep asking for help with my dispute case. We were buying a airplane ticket from Travelstart and all our details were logged in. Then EDreams popped up and we were didnt want thr tickey through them, we were busy deleting details and it went off my credit card immediately. We phoned ***** immediately keep saying it is ***** we didn't want anything to do with Edreams. You can check on " Hellow Peter" they are a ***** system I do pay my issuance on my credit card and Absa sorted out the case and refunded the money. This was in Nov 2021 which I was extremely thankful that Absa kept their word

I went into Absa branch Phalaborwa spoke to Portia Mathevula and canceled my credit card. Reapp**** for a new credit card. Spent a long time sorting my card out. I only have a limit of R5000 for a couple of years and my card was paid up to date regularly. What I am upset about is I only have a limit of R5000 and even if I want yo buy bread and my credit card is maxed out it declines. And now in December without me knowing a transaction of R21 162.74 was taken from my new credit card on 14 December and another amount of R21 162.74 taken the next day. 15 December 2021. Without my consent. I would have had no idea if an consultant didn't phone me to tell me my credit card is overdrawn I had no idea

Please can you assist me I keep phoning talking to consultants and no help. I spoke to Dumiso on 28 January 2022 case nr C***0. I spoke to another lady at ‪***‬ Jaculisile please can someone assist me 14/March 2022 my contact number ***