CL
Chanel L
1 reviews | Active since May 2018
12 Oct 2020, 09:51
Absa poor service dont care about their clients
Very poor service. Gave me full covid relieve for my vehicle finance installments on email and per calls and now I am behind because the dont give full relive according to the call centre. Given on email but now I am behind. Going to loose my car because their agents cant do their work properly
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Absa's replyOfficial
12 Oct 2020, 15:29 Dear Chanel Liebenberg Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***3. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply12 Oct 2020, 15:29
Official
Dear Chanel Liebenberg Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***3. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care