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Patricia M

1 reviews | Active since Oct 2013

29 Jul 2017, 05:32

ABSA poor service

<p>ABSA MEGA YOUTH ACCOUNT useless! Cannot redeem the promised movie vouchers and free data sInce opening the account from April 2017 although I had met all basic requirements to make this tool work. Called ABSA service twice and visited ABSA branch twice! They can not solve the problem! My next visit to ABSA will be to first withdraw the money and then close this USELESS account! </p>

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Absa
Absa's reply31 Jul 2017, 09:25
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,