Absa poor service

Absa has been absolutely horrible with dealing with a simple request of replacing an expired credit card.

They have A, replaced the wrong card B, sent it to the wrong branch that is in a completely different location to where I requested C, after picking up their location error the rectification phone calls were made inside the bank but they still called me two days after to ask if they must deliver set card to myself D, the card they issued me with is the incorrect credit card

in a nutshell there is an absolute disregard for the customer, on multiple occasions there's been a weak transference of complete information around financial decisions and you as the customer are left with the repocussions