ABSA POOR SERVICE

Good day On the 03.05.2019 i made a payment from my savings account to my absa credit card. On Monday 06.05.2019 i called absa when i saw the money was not showing on my credit card balance and i was told absa moved from mastercard to visa and i need to visit a branch.

I spent over 2 hours???? in your Waverley branch ( Hertzog street) on Thursday 09.05.2019. I was told over the phone in the branch that the payment will only be available on the end of June 2019??????????. I ask how that is possible seeing that the money is off my savings. After holding on again i was told it will be fixed today 10.05.2019.

It is not. I phoned absa today 10.05.2019 and now i have to sent an email to missing payments. Please assist. I do not know what to do seeing that i get different answers every time. It feels like somebody somehow took my money.

Please assist JJ Horn