ABSA POOR SERVICE!!!!!!!!!!!!!!!

I am so frustrated. Absa upgraded me to a Gold Credit Card to replace my old card via text, I did not even had the option to reply yes or no. Then a fter this I suddenly could not see my transactions of my credit card on Internet banking. Phoned them to report that. In the mean while I did not even have received the card. Then when I phoned them to let them know about the problem then only they issued the new card. That was in July. Beginning August phone them again. The person at client services inform me that she cannot see what the problem is so she inform me it is best that I go to the branch. Got to the branch, the person at reception very helpful, saw on the system that my card was send to the branch and issued me with the card activated it and also gave me a statement. I thought, ok my problem should be resolved by now. 23 August - I try to see what's happening in my credit card, once again NO TRANSACTIONS TO BE DISPLAYED!!!!!!!!!!! This is frustrating because one moment there is money available next moment nothing. Client services is not up to standard. SHOULD I CHANGE OVER TO A NEW BANK????