FM
Friedrich M

1 reviews | Active since Mar 2018

01 Aug 2018, 23:11

ABSA POOR SERVICE

been waiting 2 years for final statement of my late mothers account and letter of executorship BAD SERVICE

0
Replies (3)
Absa
Absa's reply02 Aug 2018, 14:48
Official

Dear Friedrich

Thank you for bringing this matter to our attention.

We sincerely apologise on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards

Daphne Le Grange

Best regards,

Absa
Absa's reply02 Aug 2018, 15:26
Official

Good day Friedrich

My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided

Best regards,

FM
Friedrich M's update10 Oct 2018, 12:34
Reviewer Update
I am Still Waiting, it is now getting out of hand, ABSA SUCK, i get prone calls with big promises but noting on paper so i can't prove what their response was. NEVER deal with them again in my life.