TM
Tsholofelo M

1 reviews | Active since Feb 2018

20 Jun 2018, 13:06

ABSA Poor Service

I don't know why I still have an account with this bank. Their service is extremely poor, Consultants don't have a sense of urgency and are totally clueless about their services. I spoke to a premium banker 3 times today regarding sms notifications which I've been complaining about for the past 4 months. He didn't want to assist me, he asked me numerous security questions and at the end didn't want to assist. ABSA is ridiculous.

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Replies (1)
Absa
Absa's reply20 Jun 2018, 22:50
Official

Dear TsholofeloMolomo

Thank you for bringing this matter to our attention.

We sincerely apologise on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards

Daphne Le Grange

Best regards,