1 reviews | Active since Oct 2016

28 Oct 2016, 23:47

ABSA poor Service

<p>I am very disappointed in ABSA and how poorly my bank service is. I can't get money from my account apparently they needed proof of I address that I gave them already less than 30 days. I had to take time off from work to sort out this issue as I needed my money. I went to the bank again following day with my POA .dated 28.10.16. I was told it was sorted I must try and withdraw however I still had the same problem again was told I should wait for 3 hours and it's more than 8 hours now. What a joke</p>

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Replies (1)
Absa
Absa's reply31 Oct 2016, 15:13
Official

Dear Halhje

Thank you for bringing this matter to our attention. Please provide us with your account number to log a formal complaint. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,