Absa poor security and customer service

Absa has poor customer feedback service and double standards.

There has recently been an adverti*****t campaign of theirs reassuring clients and potential clients of their security when it comes to banking with them. This is false advertising as my credit card was hacked several months ago and to this day they have not given me feedback (despite stating that they would) regarding the supposed investigation that they were conducting as to how their security was compromised.

They have no class and disregard certain clients period.