cN
channel N

1 reviews | Active since Apr 2017

07 Jun 2019, 12:44

absa poor poor service funeral policy!!!!

After doing what absa wanted for a simple funeral policy,taking personal time of from work getting a letter of authority from court as requested by absa and submitting every single document absa still does not respond or get back to us in anyway.Its been more than 48 hours now and absa has yet to finalize the policy!!!very very poor service and i will not recommend absa to anyone!!!!A last plea can someone please assist us still today??????.

0
Replies (2)
Absa
Absa's reply07 Jun 2019, 15:50
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
cN
channel N's update07 Jun 2019, 16:01
Reviewer Update
thats not enough I need to get things resolved asap we have done what was needed from our part more than once