DN
Derk N
1 reviews | Active since Jun 2020
16 Mar 2021, 12:02
ABSA POOR CUSTOMER SERVICE
Absa put my account on hold, I asked them what was the issue they referred me to ***ca but when I call the switch board they don't have anyone with that name on their system
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Absa's replyOfficial
16 Mar 2021, 13:58Dear Derk Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply16 Mar 2021, 13:58
Official
Dear Derk Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care