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irshaad K
1 reviews | Active since Jul 2023
06 Jul 2023, 23:36
ABSA poor customer service
Poor customer service , have many times requested home loan statement account have even dropped emails and logged complaints directly on absa no one has assisted don’t know if I should continue monthly payments
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Absa's replyOfficial
07 Jul 2023, 09:12Dear Irshaad Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa's reply07 Jul 2023, 09:12
Official
Dear Irshaad Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsPravesh BejayAbsa Bank Group Customer Care