ML
Matlala L
1 reviews | Active since Dec 2019
31 Dec 2019, 02:03
ABSA POOR CREDIT Service and no interest into clients
I app**** for a Credit Card and loan from Absa to finish my Student Accommodation project where I have a letter of intent with NWU. Been using ABSA BANK for the past 15 years, and my company is making a return of R14m which is banked with ABSA, as well as my personal bank account. They decline my application on the basis of low credit rating whereas my credit profile at Transunion is more than 625, and I gave them proof and my IT34.
This means I have to leave this bank and look for another bank for both my personal and business account as they show no interest in making business with me especially when I need them the most.
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Replies (1)Absa's replyOfficial
31 Dec 2019, 09:40Dear Matlala, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply31 Dec 2019, 09:40
Official
Dear Matlala, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
