ABSA poor communication and poor service

I'm currently in New Zealand and have been trying to get some of my personal banking stuff sorted with ABSA without any luck.

Every time I email absa@absa they send me a poor response. They don't read the emails properly or they don't reply at all. Before emailing absa@absa I've send the Sasolburg branch manager multiple emails and didn't get any responds. I've also emailed complaints without any responds. I've also asked that they get a manager to email me, still no luck.

This is really frustrating. I've been banking with ABSA for over 10 years now, and didn't expect to get this poor service.

I'm really unhappy and don't know what to do or who to email to sort out my personal banking requirements.