ABSA POOR COMMUNICATION

REF: C-***2

I have requested that Absa Bloemfontein Regional Offices to FICA my documents, as my account was temporarily suspended due to this issue. I do not see the benefit of private banking if I still have to wait such a long time for assistance. My banker does not communicate with me or respond to my emails. I urgently need this matter to be resolved, as it has serious financial implications. I have been waiting 11 days in addition to the 7 days I previously waited, during which I was told that the private banking department must assist me, as this is not handled by normal bankingas per my profile

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