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Chris H
1 reviews | Active since Nov 2020
28 Jun 2024, 16:21
Absa Poor client service
Really poor client service. Block ATM card due to so called FICA requirements. However no prior notice, like a sms or an email. End of month and workers need to get paid. Trying to call some one for assistance or help is like trying to move a mountain. This bank is just not interested to help
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Absa's replyOfficial
01 Jul 2024, 10:06Dear Chris Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will look over it and give you my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***3. RegardsPravesh BejayCustomer Value Management
Absa's reply01 Jul 2024, 10:06
Official
Dear Chris Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will look over it and give you my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***3. RegardsPravesh BejayCustomer Value Management