PS
Peter S
1 reviews | Active since Nov 2019
18 Jun 2020, 16:21
ABSA pooor service during COVID online and offline
My internet banking keeps giving error messages. It instructs me to go to a branch to clear error up. I have done so but the error persists. I am unable to pay suppliers; and given the COVID environment we are struggling to survive as small businesses. We cannot afford endless trips to the bank. I have called and been told that someone will attend to my matter but still no action...just promises.
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Absa's replyOfficial
18 Jun 2020, 17:24Dear Peter Skei Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply18 Jun 2020, 17:24
Official
Dear Peter Skei Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care