ON
Orah N
1 reviews | Active since Mar 2021
05 Feb 2023, 12:03
ABSA POLICY SERVICE
On the 8th of November2022, I incorrectly paid premiums to a wrong policy. I brought this to Absa Policy Services attention on the 8th of December 2022. I have submitted proof and to date, Absa has not been able to refund R350,00. More annoying is the ignorance of emails that I have been sending.
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Absa's replyOfficial
06 Feb 2023, 12:35Dear Orah Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply06 Feb 2023, 12:35
Official
Dear Orah Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Vanessa CroweGroup Customer Care
Best regards,