CH
Coenraad H

1 reviews | Active since Nov 2020

15 Nov 2020, 10:18

absa policy

Absa refuse to pay a funeral policy of my late dad to my mother in the amount of R 15 000, because there was not R 50 in my dads bank account on the day of his death. I will not leave this matter there, I will take absa bank to court for this. They let elderly people starve and struggle because of a R 50 rand and do not want to pay R 15 000. This is a disgrace and I will cancel and close all my, my wifes and my kids bank accounts as well as my bussiness accounts with absa, as well as my homeloans and vehicle finance with absa and will let my friends and there families know what absa have done to our family, so they can follow the same route to cancell their

0
Replies (1)
Absa
Absa's reply16 Nov 2020, 11:35
Official
Dear   Coenraad Hanekom,  Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .   Kind regards, Daphne Le Grange Group Customer Care