ZM
Ziphozonke M
1 reviews | Active since Aug 2021
08 Feb 2024, 15:16
Absa policy declined
I'm not happy with Absa life they declined my funeral claim for my aunt ref *** , they only told me they don't cover extended family members.
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Absa's replyOfficial
08 Feb 2024, 15:51Dear Ziphozonke Mchunu, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***3T, RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's reply08 Feb 2024, 15:51
Official
Dear Ziphozonke Mchunu, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***3T, RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,