ABSA please rather bank under your bed than with them

10 calls to ABSA and now i'm told I need to go to the branch. Information given from one employee to the next could be from 2 different companies, they do not know what they are doing. I do not get secure 3d notifications on my phone, somewhere around the 5th call I was told to delete the app. I warned the girl that, that would be a mistake because I had endless problems setting up the app when i got the new phone last year, well low and behold - my ID number is linked to an account that I am not the account holder off. I can not link to my own account - yesterday around call 7 I apparently answered wrong on a security question (as I can not precisely remember for how long our bond is with FNB!!! yes FNB and not ABSA ) and now I will have to be unblocked - or something. Phoned now again, and that unblocking can not happen, employee gave the wrong information, I have to go to a branch according to the clever, snappy and arrogant bloke I just spoke to. I'm also still waiting for 2 employees to phone me back, doomsday will be sooner. I suppose one has to live with this pathetic employees and more than pathetic service