absa please, please, please can you get your act together.

Ok, lets try to put this in some sort of order of importance, at least to me. 1) Unlike any other bank, it is still impossible to have an EFT payment into an absa account reflect within lets say, 60 minutes, even same day reflection would be great. The other banks usually take about 10 minutes. 2) I had a basic query regarding the transactions on my Woolworth Black card, which is administered by absa. It took my being transferred to 3 different people and just over 19 minutes to sort out. But I suppose I should be grateful, it was sorted. 3) I am continually getting sms's about amounts spent on a card belonging to Mr H.....that is not mine. I have tried explaining this to ABSA however they state that as I do not have an absa account there is nothing they can do about it because they do not have my mobile number on their system, in order to rectify it. 4) I receive, once a month, a sms stating that I have a small amount of "rewards" available, which I can only presume must be from the time when I did have an absa card, about 4 years ago now, however I cannot access it, because I no longer have an absa card. 5) That's about it for now.