JS
Janine S
1 reviews | Active since Nov 2016
29 Dec 2023, 16:17
ABSA, please educate yourselves
I'm not understanding this: Amount due immediately R***x,xx Total due amount R***x,xx To me "Total due amount" seems all inclusive (the amount above that too)... but ABSA debited BOTH the amounts listed from my bank account!
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Absa's replyOfficial
02 Jan 2024, 08:55Dear Janine Saville Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsGodfrey Ndou
Best regards,
Absa's reply02 Jan 2024, 08:55
Official
Dear Janine Saville Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsGodfrey Ndou
Best regards,