NS
Nicholas S

1 reviews | Active since Nov 2017

07 Jul 2018, 22:37

ABSA please answer us, our daughter is stuck overseas.

Our daughter is cut off without funds overseas despite having arranged overseas banking with ABSA. She has Euros but ABSA won't release this or able to answer her and our pleas. Everyone in the bank just seems so poor in any capability. Absolute shocked. Please, please is there someone in this institution thatcan answer us and has some knowledge to help us. Thank you

0
Replies (1)
Absa
Absa's reply09 Jul 2018, 23:06
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your daughter's ID/account number if the funds are in her name. We will investigate the matter and provide feedback once the matter has been resolved.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd