ABSA PLATINUM CREDIT CARD - EPIC FAIL

<p>I ap**** for an ABSA platinum credit card 2 weeks ago, receiving confirmation that everything was approved and that I would receive my card in a day or two.</p> <p> </p> <p>I received my card on the 26 April 2017 and submitted all documentation to CCD couriers(this after sending all supporting documentation requested to ABSA on 4 seperate occasions) I subsequently contacted ABSA to find out what was happening with my card as was informed that it needed to be activated which would take 24-48 hours once they received the documentation from CCD couriers. I then phoned on Tuesday 02 May 2017 to find out what was going on only to be told the documents had been received but had not been passed on and my account had not been activated.</p> <p> </p> <p>My query was then escalated to Judith Seriti who phoned me and asked me to send her more paperwork which I immediately did, she acknowledged receipt of them and stated that within 24 hours I would receive my activation.</p> <p> </p> <p>When I phoned this morning to find out when my card would be activated I was informed that the system had closed my card due to the documentation not being received and that I now had to have a new card issued and that the whole process needed to be started all over again!!!! On top of this apparently my credit had been declined this after it had been approved!!!!</p> <p> </p> <p>How in the hell does ABSA do business like this and can I please have someone a little more compitent phone me and explain how it is possible to go from having my card activated to the entire thing being closed?????</p> <p> </p> <p>This is disgusting service!!!!!!!!!</p> <p> </p>