ABSA Platinum banking lack of service and errors

PATHETIC service over the last 6 years<br> <br> I do not know how to resolve matters with ABSA anymore. I refuse to go into the branch again because I have wasted my time over and over again visiting the branch or calling.<br> <br> I do not have a valid cheque card any more. It expired and as for the last few years you have failed to notify me that it is expiring and of a new card- no communication whatsoever received. Or when it was done a few years ago some *********** person/or your questionable system changed my Branch to Meyerton- where on earth- I stay in Alberton or you even changed it to Kempton park. Or when I eventually after a HUGE struggle eventually get my credit card it has incorrect surnames on (yes issue on the same day had a different surname on my garage and credit card)<br> <br> Whenever I phone the platinum line and some untrained person are unable to assist they tell me to go into a branch- PATHETIC.<br> <br> The last issue is that I cannot use my credit card because your slow system must update overnight to clear the Account over line error. This is unacceptable.<br> <br> I have quite a large portfolio with ABSA am utterly disgusted in your service level. I cannot waste any more of my time .