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Thabo L

1 reviews | Active since Sept 2011

07 Dec 2020, 08:16

ABSA PERSONAL LOANS ******** CONDUCT

ABSA Personal loam. Settled them more than 3 months ago and still my my account is open on experian credit bureau. I have made multiple attempts to ABSA for assistances nothing to this day has materialized. The hellopeter Peter representatives always promise to attend to issue but no resolution in more than 3 weeks. Pathetic service.

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Replies (2)
Absa
Absa's reply07 Dec 2020, 12:40
Official
Dear Thabo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .  The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care
Absa
Absa's reply08 Dec 2020, 08:20
Official
 Dear Thabo Thank you for your posting.

The matter has been assigned to Basani Hlungwane , she will provide you with feedback. The reference number to your complaint is C-**********6 Kind regards,Rezona Louw Group Customer Care