ABSA Personal Loans Department
Due to my surname and the apostrophe in it, ABSA struggles to send me Debi checks. All they say is they are escalating the issue but nothing happens. This is very poor service.
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Absa's replyOfficial
02 Aug 2022, 15:11Dear Stanly Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply02 Aug 2022, 15:11
Official
Dear Stanly Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Vanessa CroweGroup Customer Care