Absa Personal Loans

Item: Absa
Rating: 1
Author: Sumarie M

I am an Absa client. I app**** for a personal loan on the app and approved the debicheck. Although the loan reflects on my app, I still have no access to the funds. I literally spent the entire day on the phone with Absa, being sent from pillar to post. Every time being told I have to approve the debicheck - which I already did yesterday and still I have no access to my funds. I am at my wits' end.

Helpful (0)

Replies (2)

Sumarie M's updateReviewer Update

01 Jun 2022, 19:26

Absa has resolved the problem very quickly and kindly - I very much appreciate the absolutely wonderful assistance I received from the team. Thank you.

Sumarie M's update01 Jun 2022, 19:26

Reviewer Update

Absa has resolved the problem very quickly and kindly - I very much appreciate the absolutely wonderful assistance I received from the team. Thank you.

Absa's replyOfficial

02 Jun 2022, 09:55

Dear Sumarie

Thank you.

It is indeed pleasing to receive complimentary remarks about the quality service provided. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd

Absa's reply02 Jun 2022, 09:55

Official