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Sibusiso Z

1 reviews | Active since Jan 2023

04 Jan 2023, 17:42

ABSA personal loan too slow

I app**** for an ABSA personal loan since 30th of December 2022 and still haven't received any feedback regarding my application after I accepted the offer . I will like to know the status of my application

Regards

0
Replies (5)
Absa
Absa's reply05 Jan 2023, 08:56
Official
Dear Sibusiso Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsPravesh BejayCustomer Value Management
SZ
Sibusiso Z's update05 Jan 2023, 09:01
Reviewer Update
Okay because it's been almost a week now 
Absa
Absa's reply05 Jan 2023, 11:13
Official
Dear Sibusiso

Your complaint has been escalated and we will revert soonest.

RegardsPravesh BejayCustomer Value Management
SZ
Sibusiso Z's update06 Jan 2023, 08:23
Reviewer Update
Good morning Pravesh
I will like to have an update regarding my application

Thank you 
Absa
Absa's reply06 Jan 2023, 10:44
Official
Dear Sibusiso

I have provided you with updates on this matter by email.

 RegardsPravesh BejayCustomer Value Management