mE
mandy E

1 reviews | Active since Mar 2017

08 Mar 2017, 09:38

Absa personal loan s settlements

<p>I settled my personal loan 21 november 2016. a settlement amount i received from absa. its March they still phoning me for money. Allthough on the call they can see i have settled the loan ande every time they are escalating the account to be settleted. now its shows i am in arrears. how much longer must we go on ?? should be get to the ombudsman? Can i take them to court for errors on my credit profile?</p>

0
Replies (2)
Absa
Absa's reply08 Mar 2017, 16:26
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

mE
mandy E's update14 Mar 2017, 08:40
Reviewer Update

It's been a week now. Received a reference number no action taken by Absa to fix this problem. 12 call centre agents phoned to collect money outstanding even phoned me at my workplace. Disgusting service.