Absa Personal loan restructuring

I have app**** for Personal Loan restructuring with Absa in February 2021 and they arranged a new instalment due on the 20th of February and I was told my account will be in order as soon as the payment is made. I have made the payment and I still receive calls from the collections department,each and every day, on the 26th of February i received a call from Brian who was assisting me with the restructuring application and he apologised for not rectifying the account and assured me that the issue will be resolved latest the 2nd of March and that i will no longer receive calls from collections but up until today I'm still receiving calls from collections and I explain to all the consultants who are calling that I app**** for restructuring and I ask them to escalate the matter and give me feedback but none of them has bothered to come back to me and give feedback. I am really disappointed with how Absa has handled my application.

Can someone rectify my account and give me feedback please!