RZ
Robert Z

1 reviews | Active since May 2012

10 Dec 2019, 14:17

ABSA PERSONAL LOAN

I APP**** FOR A PERSONAL LOAN ON MONDAY 02ND DECEMBER 2019. I SENT THROUGH ALL MY DOCUMENTS AS THEY REQUESTED AND MY QUOTE I RECEIVED A CALL ON FRIDAY THE 06TH DECEMBER 2019 THAT ITS APPROVED I MUST WAIT FOR THE PAYOUT CONSULTANT TO CALL ME. oN MONDAY I WAS TOLD MY PROFILE HAS BEEN BLOCKED AND IT NEEDS A SPECIALIST TO UNBLOCK BEFORE PAYOUT BUT THEY WILL CALL ME BACK. I HAVE BEEN CALLING BUT TOLD I MUST WAIT FOR CONSULTANT TO CALL ME BACK. PLEASE ASSIST

0
Replies (2)
Absa
Absa's reply10 Dec 2019, 17:55
Official
Dear Customer
 
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
 
 Kind regards
 Daphne Le Grange
 Group Customer Care
 Absa Bank Ltd
RZ
Robert Z's update13 Dec 2019, 10:39
Reviewer Update
Good day
Thank you,I was assisted the following day. It was just a communication break down. Thanks a lot.