NS
Noob S

1 reviews | Active since Dec 2019

06 Jan 2023, 13:08

Absa Personal Loan

After making arrangements with Absa personal loan department to pay an amount of R 1500 every month into personal loan account *** . They have handed my account to the attorneys . The attorneys have been hounding me for the past 2 days saying that i did not pay . I feel threatened !!! I lost my job in March 2022 and started a new one as a contractor in July 2022 I understand what people go through during these horid times trying to make arrangements to pay and the banks have no heart !!

Being an ex employee at absa for 16 years i am totally appalled by this

0
Replies (1)
Absa
Absa's reply06 Jan 2023, 15:30
Official
Dear Des Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. RegardsPravesh BejayCustomer Value Management