MS
Melony S
1 reviews | Active since Dec 2019
27 Aug 2020, 13:08
Absa personal loan and assistance disguesting
New interest after the 3 months assistance is double my original installment and I app**** for the 25% relief someone cant calculate and the following numbers take more than 20 minutes with no answer. *** 38minutes no answer. No response what so ever. So much for assist client during a time of national disaster.
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Absa's replyOfficial
03 Sept 2020, 12:30Dear Melony Storm Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care
Absa's reply03 Sept 2020, 12:30
Official
Dear Melony Storm Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care