BK
Barend K
1 reviews | Active since Aug 2020
09 Sept 2020, 13:06
ABSA personal loan
I got a personal loan with Absa bank for 3 months now every end of the moth they got issues today i received a sms to tell me i did no pay my installment and i must make arrangements but on my Absa bank statement my payment was received by them why do they got a issue with my payments
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Absa's replyOfficial
09 Sept 2020, 17:02Dear Barend Kruger
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***0
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply09 Sept 2020, 17:02
Official
Dear Barend Kruger
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***0
Kind regards,
Rezona Louw
Group Customer Care