TT
Taurai T

1 reviews | Active since Aug 2017

13 Jun 2018, 10:54

Absa Pebble - cannot spare one for me!

Just dont know what to do. I put in my Pebble application on the 25th of May last month. Ref: GSNW ********** 4. Since then I have called your call centre at least 10 times, and that an average of 10 minutes per call. I have asked for escalations 3 times, to find out whats going on and still nothing to date. I even reapp**** on your website, twice - still nothing. Disappointed

0
Replies (1)
Absa
Absa's reply13 Jun 2018, 15:02
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd