LO
Liza-Marie Olivier
1 reviews | Active since Apr 2023
10 Mar 2025, 12:20
ABSA PAYSHAP
I've enquired on Thursday(06 March 2025) regarding a payment I did from my ABSA savings acc, to a Discovery acc, I was informed that ABSA have an issue with PAYSHAP but that they're working on it.
It's Monday (10 March 2025) and I haven't received the money in the Discovery acc as of yet.
I phoned again and was advised that I should send an email. I got an sms that the money's been debited from my ABSA savings account, but still not received the money in the Discovery account.
I've got a reference number, but still nothing... No correspondence
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Absa's replyOfficial
10 Mar 2025, 14:54Dear Liza-Marie, Thank you for bringing this unfortunate matter to my attention, and please accept my sincere apologies for the inconvenience. Your case reference number is C-***4. I will review the matter and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's reply10 Mar 2025, 14:54
Official
Dear Liza-Marie, Thank you for bringing this unfortunate matter to my attention, and please accept my sincere apologies for the inconvenience. Your case reference number is C-***4. I will review the matter and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,