jN
jaco N
1 reviews | Active since Jan 2021
29 Jan 2021, 09:26
absa paypal suspected *****
I have had a suspected ********** transaction on my credit card early December 2020 involving PAYPAL and EBAY. I communicated this to ABSA online and have had no response except a reference number C-***7. Reading comments from your other reviewers I am hesitant to persue the matter further because of their policy of freezing your account. Surely it is possible to investigate without taling this action first. The value of the transaction is R1063
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Absa's replyOfficial
29 Jan 2021, 11:49Dear Jaco, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply29 Jan 2021, 11:49
Official
Dear Jaco, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd