ABSA Payment Relief Program - provide feedback

ABSA has offered it's consumers a payment holiday for those affected by the Covid 19 lock down but it is impossible to get feedback. My husband and I won't have enough disposable income to cover the vehicle loan at least until this lockdown is lifted. I have sent through numerous emails since the announcement of the relief program still no feedback.

It was made to sound as though the process was pretty simple. Initially I thought it can be done over the phone but it seems like we may be over with the lock down and then receive calls from ABSA about collection! Or worse account handed over to collections company. Currently making all the means to get feedback with no response.

Where are you ABSA? Please help us, make the process as simple as possible, whatbofbhavemt received a SMS now have to wait for infinity and beyond. Please don't do that to us we struggling enough for COVID-19 challenges the added stress of not being able to meet financial obligations will break us