MH
Mr H
1 reviews | Active since Jun 2012
02 Sept 2020, 09:15
Absa payback the money
Absa been with you guys so long ,today I realised you guys have cancelled my garage card two years plus ago ,because you combined the credit card with the Garage card ,but I am still paying garage card fees of R42pm if my calculation is correct R42x30 months is R1260 can someone explain to me why I am paying for a card I dont have ?
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Absa's replyOfficial
02 Sept 2020, 09:59Dear Luciano, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply02 Sept 2020, 09:59
Official
Dear Luciano, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd